Account appeal
If your account was frozen or restricted and you'd like it reviewed
Request a permission
Request a messaging restriction lifted or a special feature
Suggest a feature
Suggest an improvement or a new feature for the platform
Technical support
A technical issue or a question about using the platform
Please write clearly and in detail so we can help you effectively
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Enter the answer to the arithmetic question to confirm you are not a robot.
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Response time
Within 24–48 hours
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Fully confidential
Your request is private and never shared
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Fair review
Every request is reviewed carefully
Soulio does not provide emergency care, diagnosis, or treatment, and is not a substitute for professional medical advice.